Troubleshooter

Error message: ""An error occurred when sending commands to the program".
PROBLEM This error may occur if you try to open a Relux project by double-clicking. Then this message will appear: "An error occurred when...
Thu, 24 Aug, 2017 at 11:50 AM
DLL RlxAcadDraw.dll could not be loaded (error 126).
Problem When I try to import a CAD drawing I get the error message above. Cause There is missing a Windows operating system component needed by the im...
Mon, 30 Jan, 2017 at 12:22 PM
Cannot login on my existing ReluxNet account - Error 12057
If you just created a ReluxNet account and verified it in the confirmation email as described in this article then you should be able to login in ReluxDeskt...
Mon, 11 Dec, 2017 at 3:12 PM
Error when saving a project - "Sqlite error message"
Problem When I save my Relux project I get the error message as shown in the image above. Cause This is a rare error that sometimes occured when a...
Thu, 19 Oct, 2017 at 1:56 PM
Can't open print manager
Problem Relux freezes when trying to print. Cause The print manager gets opened on the second screen which is currently not connected to the PC and th...
Thu, 21 Dec, 2017 at 9:14 AM
Relux crashes after a few commands
Problem After the first commands, such as move or rotate, ReluxDesktop crashes. Cause Your graphic card driver is no longer up to date. Test this by ...
Thu, 7 Jun, 2018 at 11:38 AM